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Frequently Asked Questions<\/h1>\n

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Dallas Regional Medical Center is a 202-bed hospital designed to meet the growing medical needs of northeast Texas residents. We offer a comprehensive range of health services for acute and emergency situations, including: 24-hour Emergency Room; critical care; medical, surgical, stroke and cardiac services including open heart surgery; outpatient surgery; orthopedics; and imaging services. With almost 400 physicians on staff, you can be certain we will do our best in providing technologically-advanced, high quality healthcare.<\/p>\n

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Object%93″ box_shadow_vertical_tablet=”0px” box_shadow_vertical_phone=”0px” box_shadow_blur=”box_shadow_style,%91object Object%93″ box_shadow_blur_tablet=”40px” box_shadow_blur_phone=”40px” box_shadow_spread=”box_shadow_style,%91object Object%93″ box_shadow_spread_tablet=”0px” box_shadow_spread_phone=”0px” hover_transition_duration=”300ms” hover_transition_duration_tablet=”300ms” hover_transition_duration_phone=”300ms” hover_transition_delay=”0ms” hover_transition_delay_tablet=”0ms” hover_transition_delay_phone=”0ms” hover_transition_speed_curve=”ease” vertical_offset_tablet=”0″ vertical_offset_phone=”0″ horizontal_offset_tablet=”0″ horizontal_offset_phone=”0″ z_index=”1″ z_index_tablet=”1″ z_index_phone=”1″]<\/p>\n

You may use our Find a Provider<\/a> page to locate a primary care physician.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Is there an ATM in the building?” _builder_version=”4.18.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” hover_enabled=”0″ global_colors_info=”{}” open=”off” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

An automated teller machine is located on the first floor in the Emergency Department lobby.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What kind of food services does Dallas Regional Medical Center provide?” _builder_version=”4.18.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” hover_enabled=”0″ global_colors_info=”{}” open=”off” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

The hospital offers a caf\u00e9 and vending area. Dallas Regional Medical Center visitors are welcome to dine in the hospital’s caf\u00e9, located on the first floor next to the South Tower elevators. Featured are hot meals, soups, salad and deli bar, grill items, desserts, snack items and hot and cold beverages. The cafe is open Monday – Friday for breakfast and lunch. The hours of operation are: Breakfast 7:00 am \u2013 9:30 am and Lunch 11:00 am \u2013 1:30 pm. Drinks and prepared snacks are available from 9:30 am – 11:00 am.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Does Dallas Regional Medical Center have any vending areas?” _builder_version=”4.18.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” hover_enabled=”0″ global_colors_info=”{}” open=”off” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

There are two vending areas available at Dallas Regional Medical Center. The first one is located in the back of the North Tower. The second, smaller area is located on the first floor in front of the doors facing Galloway, near the ECHO\/EEG department. Selections include snack foods as well as hot and cold beverages.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Does Dallas Regional Medical Center offer any spiritual care or services?” _builder_version=”4.18.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” hover_enabled=”0″ global_colors_info=”{}” open=”off” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

Dallas Regional Medical Center has a full-time chaplain. He is available to provide supportive spiritual care to patients of all faiths including those with no religious preference. When you desire emotional and spiritual support and a listening ear, please let your nurse know so he\/she may contact him. We also have chaplains on call nights and weekends. Just ask your nurse to page the on-call chaplain.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=” Does Dallas Regional Medical Center provide notary service?” _builder_version=”4.18.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” hover_enabled=”0″ global_colors_info=”{}” open=”off” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

The hospital has a notary public available from 8:00 am to 4:30 pm Monday through Friday. If you need notary service, please ask your nurse to call our Administration or Human Resources offices.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=” I was born at Dallas Regional Medical Center (formerly known as Medical Center of Mesquite and Mesquite Community Hospital). How do I obtain a copy of my birth certificate?” _builder_version=”4.18.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” hover_enabled=”0″ global_colors_info=”{}” open=”off” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

You may request your birth certificate from the town or city in which you lived when you were born. Or, you may request your birth certificate from the town or city where the hospital in which you were born is located.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How do I request a copy of my medical records?” _builder_version=”4.18.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” hover_enabled=”0″ global_colors_info=”{}” open=”off” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

Please contact our Release of Information Office at (214) 320-7712.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How do I schedule a mammogram?” _builder_version=”4.18.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” hover_enabled=”0″ global_colors_info=”{}” open=”off” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

Please call our One-Call Scheduling department at (214) 320-7776 to request an appointment for a mammogram. You will need to provide information including your name, date of birth, phone number, address, and the name of the physician to whom we should send the report. If you have had films taken previously, you will be asked to bring those to your appointment.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How do I request my x-rays and\/or mammogram films?” _builder_version=”4.18.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” hover_enabled=”0″ global_colors_info=”{}” open=”off” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

Please contact our Release of Information Office at (214) 320-7712.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Where is Admitting?” _builder_version=”4.18.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” hover_enabled=”0″ global_colors_info=”{}” open=”off” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

The main Admitting Department is located next to the Emergency Department. If you are coming in for an EEG, ECHO, PFT or a radiology study (x-ray, CT, MRI, etc), please come directly to the Radiology Department and we will process your admitting paperwork there.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”\tWhat are the visiting hours?” _builder_version=”4.18.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” hover_enabled=”0″ global_colors_info=”{}” open=”off” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

Visiting hours are 8:00 am-9:00 pm, seven days per week. Please note that visiting hours may vary in the Intensive Care Units and also based each patient\u2019s condition.<\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

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