At Dallas Regional Medical Center, it is our mission to Deliver America’s Best Local Health Care. Consistent with fulfilling that mission, we take a positive and proactive approach to patient billing and collections. Our goal is to coordinate payment for services in the most efficient, timely and customer-oriented manner possible. We understand that the billing and collection process can be confusing. In order to assist you in understanding these services and to answer any questions you might have, please review the following.
When I check-in, what kind of personal belongings should I bring?
How can my family reach me in the hospital?
What if I cannot understand the Dallas Regional Medical Center staff or English is not my native language?
- Foreign language interpreter
- Closed captioning
If immediate foreign language interpretation is needed, ask your nurse to contact the nursing supervisor who can access the Language Line. This service is available 24 hours a day, seven days a week.